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CRITICAL FACILITY RESILIENCE
AUDITING AND COMPLIANCE
"With over 30 years of experience in mission-critical facilities and 6 years as a mission-critical facility auditor with Vanguard, I have witnessed firsthand the trajectory of the computing world towards a potential crisis if corrective measures are not taken. The development of hyper scale data has resulted in significant inefficiencies concerning energy and water use, along with deficiencies in infrastructure, safety, engineering, utilities, and sustainability."
Dr. Eric Woodell
Mission Critical Facilities Analyst
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THE PROBLEM
YOU FACE
Is your enterprise cloud data provider prepared and audited to avoid costly downtime? You’d be surprised to learn what they are hiding from you and how it will cost you.
In the 2023 Uptime Institute data center survey, 55% of operators say they had had an outage in the past three years, which is down from 60% in 2022, 69% in 2021, and 78% in 2020, and extends the gradual downward trajectory.
*Mostly due to maintenance mismanagement.
THE LACK
OF EXPERTISE
SOC Audits are always completed by Certified Professional Accountants rather than experienced critical facilities engineers.
The SOC 2 report is specific to colocation and data center providers and evaluates the data center on a whole, including its system, suitability and design of controls, and the verification of an auditor’s opinion on the operating effectiveness of controls.
Unlike a SOC 1, which focuses on financials, a SOC 2 is all about compliance. It covers five areas:
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Security
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Availability
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Process Integrity
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Compliance
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Confidentiality
CPAs lack the decades of technical knowledge and experience needed to properly test that availability controls are being properly deployed.
THE RISK IS HIGH
Your company’s data and digital records are at high risk of being inaccessible, lost, or corrupted.
There are ~5300 data centers in the USA alone, and ~3000 of them are owned by colocation companies. Of these, fully 25% of colocation space is populated by IT and telecom companies. Thus, pretty much every major company in every business sector is at risk, due to the perceived value of SOC-2 certification, at least with respect to availability.
The cost of failure is very high!
The cost of failure is very high!
The frequency of failure is too high!
OUR SERVICES
From the small to the seemingly overwhelming, we can help you with
Operational Excellence
When you need an assessment of how well-protected your critical assets are, we are the BEST in the industry at delivering accurate and unbiased results.
Infrastructure and Efficiencies
Whether assessing your infrastructure topologies, efficiencies, cooling or other engineering aspects of your critical facilities, we can help, with 35 years of real-world experience.
Change Management
While not a glamorous subject, this is a vital aspect to be mastered in the mission-critical arena. We can help your program to be more effective, improving reliability and efficiency of mission-critical operations.
Vanguard's Success Could Be Your Success
Our success story with Vanguard, a global financial giant with over $7.5 trillion in assets, epitomizes our capability. Over 6 ½ years, Vanguard's extensive portfolio of more than 60 sites, including Tier-II and Tier-III facilities, experienced zero unplanned outages, a feat considered statistically impossible according to industry standards.
The Amerruss Resilience Program offers a profound value proposition: guaranteeing data center uptime in line with their Tier level specifications, with the ultimate aim of achieving 100% uptime. Our approach is not just about compliance but about exceeding industry standards and expectations, a necessity underscored by the current landscape marked by potential rolling blackouts and escalating cyber threats.
Our program is based on deep technical expertise, real-time feedback through quarterly audits, and a proactive stance on maintenance and risk management.
For companies reliant on data centers for their operational continuity and competitive edge, the choice is clear. The Amerruss Resilience Program stands as a beacon of reliability and security in an uncertain and often opaque industry.
WHY CHOOSE US
In the past five years we have performed >800 audits of mission-critical facilities, through which $40 Trillion of assets have flowed. In 2022 alone, this included >200 domestic audits and 12 international audits on equipment supporting more than $7.5 Trillion.
We are effective in auditing mission-critical facilities from IDF to full scale colocation data centers, and everything in between, with proven expertise in power distribution, cooling and fire/life-safety systems.
We are highly skilled in technical audits of ongoing mission-critical facilities operations based on decades of direct operational experience with the equipment in question, to ensure client expectations are fully met. Where opportunities for improvement exist, we are able to facilitate them, smoothly and efficiently.
We have proven experience in mission-critical facilities operations including programs for maintenance deployment, retrofits, staffing and training. This experience and knowledge resulted in the book "Mission-Critical Facilities Management."
The training program published in the back of the book was adopted by Microsoft, and is their "Critical Environment Technician" training program.
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